2. Unplug! If you carry a pager or cell phone for work, turn it off once you leave the office. Most employers do not expect you to be available 24/7 unless it’s in your job description. Set boundaries and stick to them. You need and deserve the down time. This includes e-mail. Avoid checking work-related… Click to read the full article
Disability Tip #1: Avoiding Job Burnout
I’m sure most of us have experienced some form of burnout over the years. In the public service field, burnout is especially high as organizations try to do more with less. Many staff are juggling multiple job responsibilities…often responsibilities of more than one job! The next 6 posts are strategies that will help reignite your… Click to read the full article
Disability Resource – American’s with Disabilities Act
I wanted to share this resource with you. It’s a blog written by the American Association of People with Disabilities (AAPD) that has all of the latest information and news about the ADA Restoration Act of 2008. For businesses, service agencies, and people with disabilities – this has been a HOT topic. The site also… Click to read the full article
Disability Testing & Evaluation: How to Reduce Customer Anxiety
Many workforce development agencies provide some sort of assessment to measure their customer’s reading and math skills. In most cases, this is done to determine the need for basic skills assistance or to qualify the customer for other services. Many of you have probably already witnessed that using the word “test” often raises the anxiety… Click to read the full article
Disability & Reasonable Accommodations: Every Agency Needs a Policy
I’ve worked with a large number of One-Stop agencies across the state of California. As part of my technical assistance and training, we often engage staff in a conversation around the agency’s Reasonable Accommodation Policy. I’m often surprised at the number of staff that are either unaware of whether they actually have a policy (most… Click to read the full article
Disability & Accessibility: Where Does it Begin?
I’m often asked the question by One-Stops and other public agencies providing community services: Where does accessibility begin? My response: Accessibility begins at the first point of contact for your customer. Whether that’s over the phone, at the bus stop, or through your outreach materials, as providers, your responsibility is to ensure that all points… Click to read the full article