Be Consistent Consistency is at the core of an effective professional relationship. Always do what you say you’re going to do. If necessary, underpromise and overdeliver! You need to… Click to read the full article
Maintaining Professional Boundaries – Tip #5
Don’t Shift From Service-Provider to Employer Similar to the previous principle, don’t ask customers to perform personal services or work for you, even if it’s for pay. This may represent… Click to read the full article
Maintaining Professional Boundaries – Tip #4
Don’t Open Your Wallet While this may seem obvious, it’s very easy for this to happen, especially when someone is operating on good intentions. Discipline yourself to only use available… Click to read the full article
Maintaining Professional Boundaries – Tip #3
Service Time is Not “Me” Time While the rule is not to self disclose, only do so when it substantiates a point that addresses a customer’s needs. Don’t use your… Click to read the full article
Maintaining Professional Boundaries – Tip #2
Take Care of Yourself Do you want to know how to get on the path to job burn-out? It’s in not knowing where work ends and where personal life begins. … Click to read the full article
Maintaining Professional Boundaries – Tip #1
Empower Not Rescue Your role is to assist your customers in achieving their goals. Point them in the right direction, nurture the attitude needed, give them encouragement— but don’t do… Click to read the full article