We’re gearing up for our next Career Development Facilitator e-learning training, which starts June 26, 2015. In response to a number of requests, this is the first time we are offering the course during the summer! While you’ll access the majority of this 13-week course from your computer, we’ll meet part way through for a… Click to read the full article
Training Opportunities in March and April, 2015
Career Development Facilitator (CDF) Training We’re gearing up for our next Career Development Facilitator e-learning training series. Our first class starts on March 2, 2015. If you’ve been looking to enhance your knowledge and skills in the field and to pursue an industry recognized credential, you’ll find detailed information about the course on our website. … Click to read the full article
3 Strategies for Providing Exceptional Customer Service!
Over the past few years, I’ve been asked to facilitate training for workforce development professionals on customer service, specifically on how to engage customers and keep them coming back. In my preparations, I came across a customer service training book adapted from the American Society for Training and Development (ASTD), by Maxine Kamin that really… Click to read the full article
Resources: Training Opportunities – Upgrade Your Skills!
Job Development Boot Camp (Starts August 19th) Christina Harrington (aka the “Headhunter”) will be hosting our 8-week Job Development Headhunter Style Boot Camp beginning boot camp via webinar beginning Tuesday, August 19th at 10am PST. This weekly course will give you the tools and skills needed to become the “in demand” employment expert. There is… Click to read the full article
June Team Talk Q & A
Welcome to Team Talk Q&A! This month’s question is about how to keep your customers motivated and active in their job search in between their appointments with you. If you have a question you would like to submit for our monthly Team Talk Question & Answer, please send an email to news@human-solutions.net. We look forward… Click to read the full article
The Power of Adding Value
Getting Employers to Say Yes: The Power of Adding Value It helps to always assume that employers have heard it all before. No pitch is new and chances are, businesses already have set predispositions on how they’d respond. What you need to do is be several steps ahead of their thinking. Don’t just present the… Click to read the full article