Over the past few years, I’ve been asked to facilitate training for workforce development professionals on customer service, specifically on how to engage customers and keep them coming back. In my preparations, I came across a customer service training book adapted from the American Society for Training and Development (ASTD), by Maxine Kamin that really… Click to read the full article
Drawing: What Are You Thankful For This Year?
In the spirit of the holiday season, we wanted to send a special thank you to all of our readers. We appreciate your continued support, feedback, and participation in our programs and services. With that said, it’s our turn to give something back to you! In two weeks, we’ll be holding a drawing for a… Click to read the full article
10 Tips to Rock Your Interview
10 Tips to Rock Your Interview By: Cheryl Stewart, Career Specialist The goal of a job search is to get an interview, but often when you get an interview it doesn’t turn into a job offer. Here are some things to remember that will help you ace your next interview. Interviewing is a game and… Click to read the full article
Contest: Let’s Hear Those “Scary” Stories!
Happy Halloween! Hopefully you have something fun planned for today. As part of my School Board responsibilities, I spent the morning at one of our local elementary schools watching their costume parade and viewing the many amazing pumpkins displayed there. I included my favorite. Cookie Monster is always a winner in my book! In honor… Click to read the full article
Set Your Intentions!
I can’t believe we are rolling into the last quarter of 2014! Since it’s the start of the quarter and of the month, we wanted to encourage you to set your intentions. What do you want to accomplish this month? What do you want to have started or completed by the end of 2014? We… Click to read the full article
You need to see this!
Put Yourself in Their Shoes – Special Needs Awareness We created this video in Spring 2014 for our Girl Scout Silver Award Project. A Silver Award is a Take Action Project that identifies a need or an issue within the community. A Silver Award requires at least 50 hours of work and is the highest… Click to read the full article
Resources: Training Opportunities – Upgrade Your Skills!
Job Development Boot Camp (Starts August 19th) Christina Harrington (aka the “Headhunter”) will be hosting our 8-week Job Development Headhunter Style Boot Camp beginning boot camp via webinar beginning Tuesday, August 19th at 10am PST. This weekly course will give you the tools and skills needed to become the “in demand” employment expert. There is… Click to read the full article
Resource: LinkedIn Resume Builder
With LinkedIn Resume Builder, you can take your LinkedIn Profile and turn it into a resume in literally seconds. Here is how it works…Once you pick a resume template the content from your profile is imported. During the process, you’re able to pick which sections of your profile you’d like to include and what order… Click to read the full article
June Team Talk Q & A
Welcome to Team Talk Q&A! This month’s question is about how to keep your customers motivated and active in their job search in between their appointments with you. If you have a question you would like to submit for our monthly Team Talk Question & Answer, please send an email to news@human-solutions.net. We look forward… Click to read the full article
The Power of Adding Value
Getting Employers to Say Yes: The Power of Adding Value It helps to always assume that employers have heard it all before. No pitch is new and chances are, businesses already have set predispositions on how they’d respond. What you need to do is be several steps ahead of their thinking. Don’t just present the… Click to read the full article