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You are here: Home / Archives for Lisa Brown Jordan

Special Education Resource – Wrightslaw

August 3, 2009 By Lisa Brown Jordan Leave a Comment

While the majority of our posts are on work and disability issues, I thought it would be helpful to share a few resources specific to youth with disabilities.  I’ve worked…   Click to read the full article

Filed Under: Resources & Inspiration Tagged With: ADA, advocacy, Disability, disability law, disabled, Special Education, student, wrightslaw

Maintaining Professional Boundaries – Tip #8

February 27, 2009 By Lisa Brown Jordan Leave a Comment

Be Accountable When working in a community setting, it’s easy to get lost, emotionally and professionally, in the systems that you’re assisting. Stay in touch with an anchor who can…   Click to read the full article

Filed Under: Integrated Service Delivery Tagged With: ADA, ADAAA, case management, interviewing, professional boundaries, reasonable accommodation, service provider

Maintaining Professional Boundaries – Tip #7

February 24, 2009 By Lisa Brown Jordan Leave a Comment

Be a Role Model Customers look up to you so you need to lead by example.  Never exhibit behavior that is unprofessional, such as using profanity or taking advantage of…   Click to read the full article

Filed Under: Integrated Service Delivery Tagged With: ADA, ADAAA, case management, interviewing, professional boundaries, reasonable accommodation, service provider

Maintaining Professional Boundaries – Tip #6

February 20, 2009 By Lisa Brown Jordan Leave a Comment

Be Consistent   Consistency is at the core of an effective professional relationship. Always do what you say you’re going to do.  If necessary, underpromise and overdeliver! You need to…   Click to read the full article

Filed Under: Integrated Service Delivery Tagged With: ADA, ADAAA, case management, interviewing, professional boundaries, reasonable accommodation, service provider

Maintaining Professional Boundaries – Tip #5

February 17, 2009 By Lisa Brown Jordan Leave a Comment

Don’t Shift From Service-Provider to Employer Similar to the previous principle, don’t ask customers to perform personal services or work for you, even if it’s for pay. This may represent…   Click to read the full article

Filed Under: Integrated Service Delivery Tagged With: ADA, ADAAA, case management, interviewing, professional boundaries, reasonable accommodation, service provider

Maintaining Professional Boundaries – Tip #4

February 13, 2009 By Lisa Brown Jordan Leave a Comment

Don’t Open Your Wallet While this may seem obvious, it’s very easy for this to happen, especially when someone is operating on good intentions.  Discipline yourself to only use available…   Click to read the full article

Filed Under: Integrated Service Delivery Tagged With: ADA, case management, Disability, professional boundaries, reasonable accommodation

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September is Workforce Development Professionals Month!

September 18, 2020 Leave a Comment

The purpose of this initiative is to recognize, honor, and publicize the contributions of our nation's workforce professionals. I wanted to share my personal thanks via video for the amazing work you do! I hope you make plans to reward yourself for your hard work and dedication … [Read More...]

Website accessibility

5 Tips for Ensuring Your Website is Accessible for Your Customers

July 22, 2020 Leave a Comment

Listen in below as Lisa discusses accessible websites and provide a no cost resource to evaluate your organization's website for accessibility. … [Read More...]

Lisa Jordan

The Importance of Remembering to Just Listen

June 22, 2020 Leave a Comment

The challenging events of these past few weeks have hit home for many of us. As a service provider, I’ve been thinking a lot what it is that we can do to be of service to our customers. I recently had a conversation with my oldest son about this. He said it best when he said, “Just listen.” In … [Read More...]

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