Recently, I’ve been conducting a number of professional boundary trainings for workforce development and childcare providers.  One of the “hot” topics we’ve discussed has been the giving and receiving of…   Click to read the full article

Over the past few years, I’ve been asked to facilitate training for workforce development professionals on customer service, specifically on how to engage customers and keep them coming back.  In…   Click to read the full article

 Beginning in May, Human Solutions will begin rolling out and making available more online and webinar-based workforce development training for our readers.  We know attending live training isn’t always possible,…   Click to read the full article

Disability Disclosure: Strategies for Service Providers to Increase the Odds of Disclosure The perils of secrecy versus the risk of disclosure – this is the dilemma that often plays out…   Click to read the full article

Career Development Facilitator (CDF) eLearning Training In addition to setting you apart from others in the field, the CDF training program was created to provide standards, training specifications, and Global…   Click to read the full article