Partnership has been a central theme for Managed Career Solutions (MCS), an American Job Center (AJC) within the City of Los Angeles’ Workforce Investment Area. With 18 AJCs, this task took on new meaning when MCS was assigned to facilitate this process system-wide as part of California’s Disability Employment Initiative, a Department of Labor (DOL)… Click to read the full article
Announcement: June 2015 Career Development Facilitator Training
We’re gearing up for our next Career Development Facilitator e-learning training, which starts June 26, 2015. In response to a number of requests, this is the first time we are offering the course during the summer! While you’ll access the majority of this 13-week course from your computer, we’ll meet part way through for a… Click to read the full article
Resource: “Who I Am” Outreach Toolkit
I recently ran across an outreach toolkit called “Who I Am.” It’s part of the Campaign for Disability Employment (CDE), a collaborative effort among several disability and business organizations seeking to promote positive employment outcomes for people with disabilities by encouraging employers to recognize the value and talent they bring to the workplace. What I… Click to read the full article
Showing Your Value to Employers!
1. Nurture the relationship throughout the year. Don’t just call when you need something! 2. Get to know your employers on a personal level. Show an interest in something that’s important to them – whether it’s a hobby, their kids, or a favorite vacation spot. Find out the employer’s birthday, and remember him or her… Click to read the full article
Training Opportunities in March and April, 2015
Career Development Facilitator (CDF) Training We’re gearing up for our next Career Development Facilitator e-learning training series. Our first class starts on March 2, 2015. If you’ve been looking to enhance your knowledge and skills in the field and to pursue an industry recognized credential, you’ll find detailed information about the course on our website. … Click to read the full article
3 Strategies for Providing Exceptional Customer Service!
Over the past few years, I’ve been asked to facilitate training for workforce development professionals on customer service, specifically on how to engage customers and keep them coming back. In my preparations, I came across a customer service training book adapted from the American Society for Training and Development (ASTD), by Maxine Kamin that really… Click to read the full article