Be Accountable When working in a community setting, it’s easy to get lost, emotionally and professionally, in the systems that you’re assisting. Stay in touch with an anchor who can…   Click to read the full article

Be a Role Model Customers look up to you so you need to lead by example.  Never exhibit behavior that is unprofessional, such as using profanity or taking advantage of…   Click to read the full article

Be Consistent   Consistency is at the core of an effective professional relationship. Always do what you say you’re going to do.  If necessary, underpromise and overdeliver! You need to…   Click to read the full article

Don’t Shift From Service-Provider to Employer Similar to the previous principle, don’t ask customers to perform personal services or work for you, even if it’s for pay. This may represent…   Click to read the full article