Welcome to Team Talk Q&A! This month’s question is about reducing customer test anxiety when administering assessments. If you have a question you would like to submit for our monthly Team Talk Question & Answer, please send an email to news@human-solutions.net. We look forward to hearing from you! Q: We’ve noticed that some of our… Click to read the full article
Disability Testing & Evaluation: How to Reduce Customer Anxiety
Many workforce development agencies provide some sort of assessment to measure their customer’s reading and math skills. In most cases, this is done to determine the need for basic skills assistance or to qualify the customer for other services. Many of you have probably already witnessed that using the word “test” often raises the anxiety… Click to read the full article