Tip #3 – Respect Private Space Persons with disabilities consider their equipment part of their personal space. Don’t touch any assistive device or push a wheelchair without permission. If a person uses a guide dog, don’t pet or distract the animal. Remember, the animal is working. If you need to make physical contact in order… Click to read the full article
Disability Etiquette – Tip #2
Tip #2 – Always Ask, Never Assume Ask before you help. If a setting is accessible, persons with disabilities can usually get along on their own. If you are uncertain in any situation – just ask. Don’t assume. Persons with disabilities are the best judge of what they can or cannot do and will also… Click to read the full article
Disability Etiquette – Tip #1
Following proper disability etiquette is one of the best ways to make persons with disabilities feel welcome and comfortable in any setting. Disability etiquette also makes good business sense – helping you to expand your practice and effectively serve your customers. The following 7 posts will provides specific tips on disability etiquette. Tip #1 –… Click to read the full article
Disability Resource – American’s with Disabilities Act
I wanted to share this resource with you. It’s a blog written by the American Association of People with Disabilities (AAPD) that has all of the latest information and news about the ADA Restoration Act of 2008. For businesses, service agencies, and people with disabilities – this has been a HOT topic. The site also… Click to read the full article
Disability & Reasonable Accommodations: Every Agency Needs a Policy
I’ve worked with a large number of One-Stop agencies across the state of California. As part of my technical assistance and training, we often engage staff in a conversation around the agency’s Reasonable Accommodation Policy. I’m often surprised at the number of staff that are either unaware of whether they actually have a policy (most… Click to read the full article
Disability & Accessibility: Where Does it Begin?
I’m often asked the question by One-Stops and other public agencies providing community services: Where does accessibility begin? My response: Accessibility begins at the first point of contact for your customer. Whether that’s over the phone, at the bus stop, or through your outreach materials, as providers, your responsibility is to ensure that all points… Click to read the full article