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You are here: Home / Archives for Integrated Service Delivery

How to Keep Your Business Customer Asking for More!

September 19, 2019 By Lisa Brown Jordan Leave a Comment

Raised hands

Employee retention has taken a front seat in importance as businesses compete for talent in today’s flourishing economy. As workforce professionals, we are in a unique situation where there are…   Click to read the full article

Filed Under: Integrated Service Delivery

News and Updates from Human Solutions

April 20, 2019 By Lisa Brown Jordan Leave a Comment

Listen in as I share the latest news from Human Solutions! Have a great month and we’ll see you next time!

Filed Under: Integrated Service Delivery, Professional Development

Building Partnerships: Why the WIIFM Question Is A Great Place to Start

July 26, 2016 By Lisa Brown Jordan Leave a Comment

partnerships

We have been putting a lot of focus recently on developing partnerships with other organizations. These partnerships range from local community-based organizations to a large national training provider. The one…   Click to read the full article

Filed Under: Integrated Service Delivery

8 Principles for Effectively Maintaining Professional Boundaries as a Service Provider

February 24, 2012 By Lisa Brown Jordan Leave a Comment

All solid working relationships need rapport and trust to function well.  Certainly as a service provider, it’s your job to make sure your customers feel at ease with approaching you,…   Click to read the full article

Filed Under: Integrated Service Delivery Tagged With: Relationship-building, service provider

Enhancing Employers Return with the Work Opportunity Tax Credit

November 10, 2011 By Lisa Brown Jordan Leave a Comment

Performance outcomes are undoubtedly the driving force for most job placement and service-related programs.  Sometimes those outcomes are clearly spelled out by the funder.  Other times, outcomes are vague, which…   Click to read the full article

Filed Under: Integrated Service Delivery Tagged With: Work Opportunity Tax Credit, workforce development, WOTC

Tips for Managing Customer Expectations

September 8, 2011 By Lisa Brown Jordan Leave a Comment

In today’s economy, stress levels are on the rise and have been remaining constant.  A survey done by ComPsych  Corporation, the world’s largest provider of employee assistance programs, found that…   Click to read the full article

Filed Under: Integrated Service Delivery Tagged With: ComPsych. Manage Customer Expectation, Positive Language, Proactive Listening, Problem Solving Skills, workforce development

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