As your customer re-enters the workforce, they may be offered the opportunity to participate in their employer’s health benefits packages. Access to employer-sponsored health insurance is typically a great benefit…   Click to read the full article

Trust and respect are the keystones of all solid working relationships. As a successful workforce development professional, your goal is to develop a sense of trust and respect with your…   Click to read the full article

Preparing for your workforce development orientations takes a lot of forethought, planning and follow-through. Your goal is to conduct a meeting that provides your customers with the information they need…   Click to read the full article

In your role as a workforce development professional, you probably conduct orientations with your new customers on a regular basis. Great first impressions are anchored by a well-prepared meeting, which…   Click to read the full article

Like most of us, you entered this field because you had a genuine desire to help your customers move forward and advance in their careers or education. When times are…   Click to read the full article

One of the first marketing basics we learn is putting yourself in the shoes of your target audience. This is called the WIIFM factor or the “What’s In It for…   Click to read the full article